Questions, answered.
The things people ask before they book. Anything else, message us and a real person replies.
How do I book?
Everything happens online. Pick a car and dates on our booking page, pay half, verify your license and sign the agreement from your phone. You'll get a confirmation email with everything you need.
What do I need to rent?
You must be 25 or older with a valid driver's license, plus a card for the booking and deposit, and a couple of minutes to verify and e-sign. Your protection plan activates once verification and signing are complete.
How much is the deposit?
Deposits are refundable and start at $250, with larger vehicles carrying a higher hold. The exact amount for your car is shown before you pay and released after the car is returned in the condition it left in.
When am I charged?
Half of the rental is charged when you reserve. The balance is charged shortly before pickup. Delivery, if you choose it, is quoted at booking and included in that total.
How many miles are included?
150 miles per day, added up across the whole trip — so a three-day rental includes 450 miles to use however you like. Miles beyond that are charged per mile at the end of the trip, at the rate shown when you book.
Do you deliver?
Yes — home, hotel, office or the airport, across our DFW and San Antonio service areas. Add it at checkout and we'll confirm a meeting time. See the Delivery page for details.
Do you rent to rideshare and delivery drivers?
We do offer weekly rentals for gig work. Coverage rules differ for commercial use, so contact us first and we'll tell you which cars are set up for it and what applies.
Is insurance included?
A protection plan is part of every rental and is active once you've verified and signed. If you carry your own personal auto policy, let us know — it may change what you need.
What if I need to cancel?
Cancellation terms are shown before you pay and repeated in your confirmation email. Plans change; message us as early as you can and we'll work with you.
Can I rent for a month?
Yes. Weekly and monthly rentals get a lower daily rate. Choose your dates on the booking page and the rate adjusts automatically.
Still have a question? Contact us.